Leading with Trust and Feedback
Leading with Trust and Feedback is a practical, story-driven course that shows managers how to build psychological safety and run feedback conversations that lead to real behavior change. You’ll learn simple scripts, clear agreements, and repeatable rituals that make candor safe—and productive. Whether you lead a small squad or a cross-functional org, you’ll leave with tools to prevent misunderstandings, reduce rework, and grow people faster. Expect bite-size lessons, hands-on templates, and quick wins you can use in your next one-on-one. If you want a team that moves with clarity, owns outcomes, and enjoys working together, this course turns that goal into a step-by-step plan.
Build psychological safety, give fearless feedback, and grow a culture people love.
In fast-moving teams, trust isn’t a “nice-to-have”—it’s your speed limit. And feedback? That’s how you steer. This 10-module, self-paced course blends practical scripts, real stories, and hands-on tools so you can turn candid conversations into lasting performance gains.
✨ What You’ll Master
- 🧭 Psychological Safety, Practically — Design norms, rituals, and meeting moves that make candor feel safe—and expected.
- 📝 Agreements over Assumptions — Set clear expectations, decision rights, and “definition of done” so work stops slipping through the cracks.
- 🗣️ Feedback that Lands — Deliver specific, respectful messages without triggering defensiveness; follow up with real change.
- 🎧 Receiving Upward Feedback — Ask better questions, separate data from narrative, and map your blind spots.
- 🧑🏫 Coaching into Action — Convert feedback into micro-commitments, habit loops, and measurable growth plans.
- ⚡ Hard Conversations, Humane Approach — Address recurring misses, role friction, and value clashes with empathy and backbone.
- 🌍 Remote & Cross-Cultural Nuance — Nail tone over text, time-zones, and cultural lenses on candor.
- 📊 Lightweight Metrics — Track leading indicators of trust and feedback health in under 15 minutes a week.
👥 Who This Is For
- New & seasoned people managers and team leads
- HRBPs / L&D pros and agile coaches
- Startup founders and functional leaders (product, engineering, design, ops)
- Educators and community organizers leading collaborative teams
If you want a team that moves faster, owns outcomes, and grows together—this course gives you the tools, language, and confidence to lead that transformation.
🎯 Outcomes You Can Brag About
- Explain how trust, candor, and accountability fuel each other—and fix trust leaks fast.
- Stand up team rituals that raise trust within 2–4 weeks.
- Use a repeatable feedback script that’s specific, kind, and actionable.
- Invite and act on upward feedback to reduce blind spots.
- Run one-on-ones, retros, and AARs that surface issues early.
- Build 30-60-90 day growth plans with clear follow-through.
🧰 What You Get
- ✅ Scripts & checklists for tough talks
- 🗂️ Templates: agreements, definition-of-done, feedback planner, trust health dashboard
- 🎥 Bite-size lessons with real examples
- 🧪 Interactive quizzes to lock in learning
- 🏅 Certificate of completion
🚀 Ready to Lead Differently?
🔹 Enroll now to build the skills modern leaders rely on.
🔹 100% self-paced, with lifetime access and a printable toolkit.
🔹 Certification-ready—show tangible capability, not just completion.
Course Features
- Lectures 25
- Quizzes 4
- Duration 50 hours
- Skill level All levels
- Language English
- Students 1
- Certificate No
- Assessments Yes
Curriculum
- 8 Sections
- 25 Lessons
- 10 Weeks
- Section 1 — Trust 101: The Flywheel of Safety, Candor, and AccountabilitySpot the visible signals of trust and practice daily manager moves that strengthen them. Build psychological safety so people speak up, share risks, and correct course quickly.6
- Section 2: Clarity that Prevents ConflictTurn fuzzy expectations into simple working agreements and clear decision rights. Use goals and lightweight visibility to cut surprises without micromanaging.4
- Section 3: Feedback Basics that Actually LandNormalize asking for feedback and give it with simple, kind, specific frameworks. Convert insights into clear commitments and follow ups that stick.4
- Section 4: Hard Conversations Made EasierPrepare with a step by step script that keeps you calm and focused. Pick the right path between coaching and correcting while defusing emotion.3
- Section 5: Repairing Trust When It CracksApologize well, make amends, and rebuild credibility with consistent check ins. Reset agreements and track progress so confidence returns.3
- Section 6: Remote and Cross-Cultural LeadershipDesign time zone friendly touchpoints and async rituals that build connection. Adapt praise and critique to cultural norms for smoother collaboration.3
- Section 7: Recognition, Motivation, and GrowthCatch people doing it right and connect wins to strengths and goals. Hold career and stretch conversations that boost energy without burnout.3
- Section 8: Systems that Sustain Trust and FeedbackCreate a simple leadership dashboard and meeting rhythms that keep loops alive. Run short retros that lead to real improvements, not theater.3
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